Privacy Policy & Information Handling Practices
Last Updated: 21 August 2026
This Privacy Policy describes how Satya Group (legal entity: Satya Group Machinery Pvt. Ltd., located at Survey No. 219, Behind Anchor Electrical Pvt. Ltd., Dhamdachi, Valsad, Gujarat - 396001, India) collects, processes, and protects personal and commercial inquiry information received through our website https://shadenet.co.in.
1. Information We Collect
When you request a quotation, register for a factory visit, or contact us via our website or WhatsApp, we may collect:
- Your name, company name, designation, and business address.
- Contact phone number, mobile number, and email address.
- Required machine models (e.g. Shade Net Machine, Agro Net Machine, Raschel Bag Machine), working widths, target production capacities, and project timeline.
- Technical website analytics data (IP address, browser type, pages viewed) via Google Tag Manager and Google Analytics for performance optimization.
2. How We Use Your Information
We use collected information solely for legitimate B2B industrial machinery sales and customer service operations:
- Generating and delivering customized machine quotations and plant project layout proposals.
- Scheduling and coordinating factory trials, product demonstrations, and video consultations.
- Providing after-sales technical support, warranty validation, and spare parts fulfillment.
- Complying with applicable Indian commercial laws, taxation (GST), and export customs requirements.
3. Data Security & Confidentiality
We implement industry-standard administrative, technical, and physical security measures to protect your inquiries from unauthorized access, alteration, disclosure, or destruction. We do not sell, rent, or trade your personal or business data to third parties for commercial marketing purposes.
4. Cookies & Web Analytics
Our website utilizes standard HTTP cookies and analytics tags to ensure seamless page navigation, evaluate visitor traffic, and improve Core Web Vitals performance. You can choose to disable cookies through your web browser settings at any time without restricting access to core machine specification content.
5. Contacting Our Data Privacy Officer
If you have any questions regarding this Privacy Policy or wish to update or remove your contact information from our active quotation records, please contact us:
Attention: Privacy & Compliance Desk
Survey No. 219, Behind Anchor Electrical Pvt. Ltd., Dhamdachi, Valsad, Gujarat - 396001, India.
Email: sales@satya.group | Phone: +91-7878 525 278